Frequently asked questions
Still stuck after reading this? Open a ticket in the support server or email traplysupport@gmail.com.
Traply is an automated Discord security, utility and moderation bot. Its core feature is a honeypot trap — bait channels that real members have no reason to touch. Anything that posts in them is punished automatically.
Alongside that sits a full toolkit of 367 commands covering moderation, channel control, automation and utilities.
Run /trap setup and Traply creates the trap channels for you. Tell your members to ignore them — that is the only instruction they need.
Self-bots, raid bots and compromised accounts spam every channel they can see. They hit the trap and are caught instantly. No message scanning, and no false positives from normal chat.
Whatever you configure with /trap punishment — warn, timeout, kick or ban. In every case Traply deletes the message, DMs the user, scrubs their recent messages from the server, and logs the event.
No. The server owner, anyone with Administrator, and any user or role you whitelist are skipped automatically. Every skip is written to your log channel so you can see it happened and why.
No. Traply does not read your chat, scan links or inspect files. It identifies the account through the trap, never the content — which is precisely why there is nothing to false-positive on.
Not yet, and it matters to be clear about that. The trap catches accounts that spam every channel they can see. A coordinated raid is different: real accounts joining and posting in real channels, which may never touch the trap.
Join-rate monitoring with automatic lockdown is the next security feature being built. Until then, /agegate set blocks young accounts at the door and /channel lockall locks the server instantly.
No — and honestly, nothing can. A bot you granted Administrator can act faster than any other bot can react, and deleted channels or roles cannot be restored by anyone. Be careful what you grant Administrator to.
No. /autorole, /agegate, /slowmode, /giveaway, /preban, /purge, /sticky, /mediaonly, the voice tools and every utility command work independently. The trap is optional.
Voting on Top.gg is free, takes about ten seconds, and unlocks vote-locked commands for 12 hours. It is how Traply stays visible so more servers find it. Premium removes voting entirely for every member of your server.
Commands were reorganised into families so more features could be added — Discord caps every bot at 100 commands. Nothing was removed.
/userinfois now/info user/vcmuteis now/vc mute/createroleis now/role create/cloneis now/channel clone/bulkstealis now/bulk steal/muteis now/timeout set/slowmode-scheduleis now/slowmode schedule
Two things to check first: Traply's role must sit above any role it needs to manage, and it needs the permission that command requires. Still stuck? Open a support ticket with the command name and what happened.
$5.20 / ₹499 — one-time, lifetime, for one server. No subscription, no renewals, no recurring charge of any kind.
Yes. Pay once and keep it for as long as Traply operates. That includes every Premium feature added in future — you will never be asked to top up for new perks.
Per server. Premium is tied to the server ID, not your account. Two servers means two purchases — but open a ticket and we will work something out.
Open a ticket in the premium channel with your server name and server ID. We share the available payment options — UPI, PayPal and others — and Premium activates within minutes of payment.
Custom branding, no voting for anyone in your server, up to 67% shorter cooldowns, 37 premium-only commands, higher limits across every feature, 5-second scam cleanup instead of 60, and priority support. The Premium page has the full breakdown.
Avatars cap at 8 MB and banners at 10 MB. Large animated GIFs are slow and Discord sometimes rejects them outright — try a shorter loop, fewer frames, or a static PNG.
Lifetime Premium does not expire; this only applies to time-limited grants. If one lapses, branding resets and premium commands lock again. Your protection settings, trap config and all other data stay exactly as they were. You get reminders 7, 3 and 1 days beforehand.
Open a ticket and ask. It is handled case by case and usually is not a problem. Transfers are a courtesy rather than a guarantee, and are not intended for reselling.
Ask in a ticket within 7 days of purchase and we will refund you, no argument. After that it is at our discretion — but it is a small amount, and we would rather you were happy.
Hosting costs real money every month, currently paid out of pocket by the team. Premium is what keeps the bot online for everyone, including free servers.
Nothing that protects your server has been paywalled. The trap, punishments, logging, /channel lockall and every core security feature stay free forever.
Server settings, trap configuration and statistics. Also feature configuration such as auto-roles, sticky messages and scheduled slowmode. No message content is ever stored.
Run /trap reset to delete your trap configuration and statistics, or remove the bot to deactivate everything. For full deletion, open a ticket with your server ID — data is removed within 30 days.
No. The 24/7 voice presence feature is presence only — no audio is played, received or recorded. The connection is explicitly deafened and muted.